Autocad crashes when plotting drivers#
Unfortunately, attempts to fix the issue by upgrading printer drivers have been mainly unsuccessful.
Autocad crashes when plotting how to#
How to fix the win32kfull.sys crashes when printing To resolve these printing issues, Microsoft released out-of-band updates for Windows users. Microsoft does not include security updates in the Preview cumulative update offered last month, which is likely why users did not experience the same crashes when printing.ĭuring the June 2020 Patch Tuesday updates, a bug was also introduced that prevented users from printing. Yesterday, Microsoft released two security updates, tracked as CVE-2021-1640 and CVE-2021-26878, to fix a privilege elevation vulnerability in the Windows Print Spooler. New Windows 10 KB5000802 update not offered However, the updates are still available via the Microsoft Update Catalog.įurthermore, some of our machines are being offered the KB4601382 Preview cumulative update released on February 24th, but not yesterday's KB5000802 update, indicating that a security update is likely causing the crashes. This indicates that Microsoft has pulled the updates from Windows Update while they look into the issues. Using virtual machines that received these updates yesterday, BleepingComputer has rolled back to the March preview updates and is no longer offered the KB5000802 cumulative update like we were yesterday. Some of the printer brands known to be affected, include Kyocera, Ricoh, and Dymo. BSOD's in the same style as the problem with printing back in June 2020," confirmed another user, while stating that none of the normal fixes appear to be working. "KB5000802 broke all Kyocera printing at one of my clients. (i.e., type 4 KX driver and other generic type 3/4 drivers don't exhibit the issue)," one Reddit user posted.
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"Hey Jen, several folks over in r/sysadmin, myself included, are seeing a BSOD post-update (on at least Win10 20H2 so far) when sending print jobs to any Windows Server printer share using a type 3 Kyocera KX driver. Example APC_INDEX_MISMATCH for win32kfull.sys crashĪccording to posts by system administrators on Reddit, the Windows 10 crashes began immediately after installing yesterday's KB5000802 and KB5000808 updates and attempting to print.